When did you decide to join the business?
During 2001-2002, our factory had a major expansion. It was the first time I was exposed to the printing machines and infrastructure and interacted with the pioneers of the industry. It was during this time that I decided to join the business.

Where did you learn the trick of the trade?
After my graduation, I managed to get shopfloor training for about two years at our print factory. I then went ahead to pursue a Master’s degree in print media from Rochester Institute of Technology between 2006 and 2008.

What is the greatest print achievement till date?
I am not sure if I can point out on one greatest achievement accomplished but the most satisfying part is the goodwill and satisfaction we have earned from our customers, and our employees.

What do you prefer: a mentor in the industry or brain storming with like-aged?
I have personally benefitted from both.

The most frequently used mantra in your organisation?
‘Binding commitment in every page’ and ‘Time changes but our core values and ethics remain the same’.

The best break-through in print technology in the past hundred years
A lot of new technology has made a difference in our industry; digital printing, e-learning, PUR binding, etc. But the usefulness of new technology depends on the market each printer caters to.

For a working lunch if you met the PM of India, what would you talk to him about?
I would like to hear his remarks and thoughts about our industry and get his views on policies the government may introduce to make this industry more attractive.

One person who impressed you with wisdom. Why?
Frank Romano.  He was also one of my thesis advisers. I admire him for his enthusiasm for this industry and technology. The passion he shows for this field is quite amazing.

What’s the first thing you do on entering the office?
I believe a lot in stand up meetings. Hence we have a stand up meeting every morning, which I try to attend on a daily basis (if I am not travelling).