When did you decide to join the business?
About two years ago.

Where do you learn the tricks of the trade? In an executive education programme or on the job?
I have done my MS in graphic communication but most of the tricks are picked up from the operators, managers and customers.

What is your greatest print / business achievement to date?
My personal greatest achievement to-date is realigning the horizontals and verticals of the company.

What technology has made the biggest difference to your business? The best break-through in print technology in the past hundred years.
The invention of computers is the biggest technology break-through for all the industries in the past 100 years.

What do you prefer: a mentor in the industry or brain storming with like-aged?
A combination of both.

The most frequently used mantra in your organisation? Your motto in life?
Patience and positive attitude

What’s the first thing you do on entering the office?
Pray.