One to one: Parag Shah of Hi-Tech Systems
Headquartered in Mumbai, Hi-Tech Systems has more than 400 customers on its roster. As Parag Shah, the head of Hi-Tech stated, "The 1000 installation is one more milestone thanks to our team. All this is due to our focus on customer satisfaction."
24 Feb 2013 | By Ramu Ramanathan
PWI: When was your company's first sale? Where was the installation?
Parag Shah: We launched our print finishing equipment division during Ipex South Asia October 2007. During the show, we were privileged to have a few customers across India. We had customers viz. from Koppara to Kottayam. Plus Sir Speedy from Hyderabad and Solar Printing Press from New Delhi.
PS: For digital printers; their profit is in sale of end product and not print. Conventional process of finishing are not helpful due to low volumes. I feel, small quick print finishing equipment help them deliver end products viz. visiting card, wedding card or initiation card quickly. Also space, labour and time are the three main factors. Our solutions help them resolve these issues.
PWI: How do you entice customers to invest? Any special finance scheme or easy payment modules?
PS: We believe in an ethical policy and do not over-sell. We show the complete picture to our prospects and let them take decision. Also, we have a strong after-sales service and we are willing to listen to our customers and resolve their concern areas. We do have tie-ups with finance companies for equipment finance.
PS: A range of finishing equipment that would enable printers to make more money, quickly. If you are a digital printer or offset printer or album maker or calendar manufacturer or diary manufacturer and wish to make quality print products and more money you must visit our stall. However, we cannot force you to make more money or offer better quality products. We would be offering some excellent solutions for digital printers, offset printers and also calendar manufacturers. We would be displaying new launches viz. Calendar rimming machine and automatic high speed creasing perforation machine.
Top Hi Tech installations |
Laxmi Xerox for Business card cutter
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SRK Technologies who have a raft of equipment to make their album binding section
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Bacciottini and Photofast installation at Ocean Designograph, Ahmedabad |
The UV and DG Binder at Kaydee |
The Wiro at Almats |
Creasing at BG & K and Bharat Copy Centre |
A perfect binding kit at Creative Printers in Dimapur, Nagaland |