The ERP/ CRM solutions are both robust, easy to use and, technology-friendly, Gaurav Bansal, director of Kiran Consultants, tells Rahul Kumar
Established in 1987, Kiran Consultants are the developers of ERP solutions for packaging and label industry. Uflex was the first client for the software development company.
Gaurav Bansal, director, Kiran Consultants, says over the years the solution kept on growing in terms of functionality, power, technology and advancement. “The current version uses the latest Microsoft .NET technology with the latest 4.5 framework. All the MIS is available on the go as well as with Android and iOS specific mobile applications downloadable from the store which lets you stay connected with the factory all the time,” he adds.
Bansal also said that Flexibiz ERP is quite an exhaustive and a useful tool for efficient management of order, estimation, and production waste management at the manufacturing unit.
Bansal says as the solution is industry specific, it helps in proper material management along with barcoding of the inventory, creation of detailed work order, inline production and quality check process wise, waste and downtime analysis process wise, auto-weight capturing, PLC Integration, scheduling of the production, order process machine wise, lot traceability, post sales customer complaint booking and other features.
“The Flexibiz ERP is at par with international software, more suitable to Indian working; it is GST compliant and has full scalability. This is the reason we have been able to mature clients using basic ERP for many years and progress to our ERP solution,” Bansal adds.
Besides Uflex, Manjushree Group, Marudhara Group, MicoPlast Industries, Laminar, Pashupati Polypropylene are a few of the key customers of Flexibiz ERP.
Apart from ERP, Flexibiz also offers industry specific CRM solution to manage marketing activities. This works on both desktop and mobiles/tablets in an integrated manner. It helps in effective management of leads, pre-sales estimation, generation of quotation, tracking of inquiries, GPS location tracking of marketing representatives and countless many other unique and useful features.
It is offered as SaaS Service, helping the client to start using the solution with no hardware investment and minimal training.
Companies like Monarch Graphics, Zedpack, Bankey Bihari Packaging, Marudhara Group are using Flexibiz CRM system.
Technology behind the solution
The company uses .NET Framework 4.6 for desktop application with Oracle as backend. For mobile applications, native applications are developed using Android and iOS development kit.
Bansal says the solution is ideal for manufacturers of flexibles, labels convertors, cartons manufacturers, lamitubes manufacturing and printing companies, and woven sacks manufacturers, among others.
“We have a defined implementation procedure where we handhold the client and all department users in software training and implementation. During implementation, our project managers keep a close watch for feedback, and if required, our development team tries to incorporate the added functionality. The procedure is robust to ensure that after our executive signs out from the project, the client is self-sufficient to handle and work with the system. He has full online help documentation and self-learning videos, blueprints with him, which can be refereed by in-house IT staff and end-users,” Bansal explains.
As the systems are installed pan-India and abroad, the company ensures timely after-sales support for any troubleshooting through remote support, phone, and mail. All software upgrades are given to all clients under Annual Maintenance Contract (AMC).
On the essential set-up requirement to implement the solution, Bansal says Flexibiz ERP is a little advance production-specific solution. It requires setting up of computer machines, barcode printers and barcode scanners at the shopfloor. This paraphernalia assists the operators in punching of daily production and lot traceability. To manage the server, computer systems, reinforcement of training, MIS reporting, troubleshooting of hardware failures, it gets imperative to have a dedicated in-house IT staff.
Industry specific solution; full scalability – end to end mapping from pre-sales marketing to order booking to production planning, dispatch, accounting, taxation, plant maintenance, post-sales trouble tickets; and latest technology – web-enabled, mobile applications, solution given as SaaS service for annual subscription fee are keys to consider this solution.
“We have served about 50 clients so far in India, Nepal, and the US. Our future plan is to keep our solutions well aligned to the packaging and label segment and meet its end-to-end needs,” Bansal concludes.
Customer testimonial
Mahesh Purohit, director, Marudhara Polypack
We are thankful for having such an effective product which will help us grow manifold, that too with a sense of control. It has done wonders to our procurement and production planning. We are delighted and are now realising how immature it was to run a company without an effective ERP solution like Flexibiz. All the users are excited and feeling the difference in their respective department working. With each passing day, the confidence and user adaptability on the system is growing. Flexibiz gives us end-to-end solution right from procuring order until the production. Various guidelines have been described in the software which helps the operator take decision during the various stages of production.
Shekhar Agarwal, director, Manjushree Group
Kiran Consultants is an old player and has served the leading brands in flexible packaging. So after due diligence and detailed discussion, we went ahead with its services.
Preeti Sabharwal, CEO, Zedpack
We are extremely satisfied with Flexibiz CRM software. We tried several CRM solutions in the past but with no concrete results. With Flexibiz, we have been able to keep track of all our pre-sales leads, categorise them and timely follow-up with them.
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