After completing his post graduation from Scotland, I decided to enter our two-decade family business that is a flexo pre-press bureau in Ahmedabad. The transition period was difficult for me, in terms of the lifestyle and even the work culture.

 

After joining the business, I realised that, with the kind of equipment and capacity installed we were unable to maximise the output, which was due to the attitude of the employees.

 

It was a challenge for me to convince the employees who were working with us since ages, on certain do’s and don’ts plus their work style. Especially, since I was new to the organisation. As a result many employees quit and the attrition rate was high. I did fail in retaining them. We treat employees as an asset and to lose them was a big setback for me. 

 

I had to recruit new employees and train them according to the parameters designed by me. I also noticed that if an employee is overburdened with jobs then it resulted in a drop in efficiency.

 

This rang a bell for me, and I decided to invest in automation, so as to prevent such failures in future.

 

In 2011, I invested in equipment that were programmable, which any employee can learn to operate. With this things improved and the quality of the efficiency increased and consistency improved. It has also opened the doors to cater to different segments.