Sachets are great options for consumers who want to use a specific product but are against the idea of buying full-size packs due to various reasons the likes of price constraints or consumer uncertainty for first-time buyers. Sachets can also help drive consumption for products that do not have high penetration levels. An example of this is the usage of conditioner in India. According to a Mintel consumer study in India, only 18% of Indians use conditioner a part of their hair care regime. Consumers who may not be willing to buy a full pack of conditioner can use these small sachet packs as a trial option before deciding to make a full-size purchase.

Going forward, manufacturers can start looking at producing multiple sachet packs that either help to inculcate a certain usage pattern among consumers, or simply educate them about the usage of new products. For example, Dove released a shampoo and conditioner twin sachet that highlights how each sachet should be used – with step one being shampoo and step two being conditioner. This way, consumers are encouraged to first try the shampoo before the conditioner. The innovative twin sachet packaging can be further extended into other categories as well. For example, there is opportunity for brands to couple face wash with either a moisturiser or sunscreen, to promote these products together as part of a facial care regime.

Mintel is the world's leading market intelligence agency. Their global team of packaging analysts identify and monitor packaging, product, consumer and market data, and alert clients to issues and opportunities that create consumer engagement and build brand value.

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