Twenty of the best roundtable quotes - The Noel D'cunha Sunday Column

Never make one customer your total priority when all you are to them is an option. - Ahmedabad Roundtable

If you don't like something on your shopfloor, change it. If you can't change it, change the attitude. Don't complain. The key to print success is: change! - Bengaluru Roundtable

There is no greater agony than being complimented for the new BMW you have purchased but being ignored for the brand-new Rs 3.5 crore press you have installed. - Kochi Roundtable

I do not trust printers who don't love print. A good printer should understand print. There is a saying which is: Be careful of printer whose finger nails are clean. - Pune Roundtable

We delight in the excellence of the Pragati calendar, but rarely acknowledge how the Pragati team has gone through to achieve that print perfection. - Coimbatore Roundtable

Currency fluctuations, inflation, paper hike. You may not control all the events that happen to you, but you can decide not to be reduced by them. Be brave: and issue a letter to all your clients that you are hiking the prices. Most clients will respect you for it. - Jaipur Roundtable

A printer's mission should not merely be to survive, but to thrive; and to do so with some passion, some perfection, some style, proper margins and a robust bottomline. - Ludhiana Roundtable

Try to bring a smile on your client's face. Try to be a rainbow in someone’s cloud. But keep an eye on the balance sheet. - Ahmedabad Roundtable

Always get a signature on the proof. Ensure the targets and profiles are in place. Remember: Designers will forget what you said, designers will forget how you did it, but they will never forget a mistake. - Kochi Roundtable

The new generation is amazing. It is amazing to see a young printer go out and grab an opportunity. Life's tough. But when you encounter these young blood you realise print is in safe hands. - Pune Roundtable

Standardisation is the most important of all the virtues because without standards, you can't produce any print job consistently. - Ludhiana Roundtable

Nothing will work unless you know your grain. - Share to Benefit, Mumbai

I've learned that you can tell a lot about a printer by the way he handles these three things: stores the paper, price negotiations, and deadlines. - Bengaluru Roundtable

In print business, your real enemy is the hesitance to evolve. Generally, printers fear change, I am more afraid of becoming stagnant. Determine what the print buyers out there need and work backwards, even if it requires learning new skills. - Pune Roundtable 

The heart and soul of a printing company lies in measurement: Measurement of delta E and measurement of wastage. - Jaipur Roundtable

If one is lucky, a government policy can totally transform 235,000 printing companies in India that address a national market with 1.2 billion people. - Kochi Roundtable

I printed then (in early 80s) what I knew how to print on offset. Now that I know digital, I do better with a combination. - Coimbatore Roundtable

I don’t know the key to success in this industry, but the key to failure (of oneself and that of the industry) is to quote unrealistically low prices only to acquire a print job. - Coimbatore Roundtable

“Always remember that the most important thing an a shopfloor is not the printing press, but the operator.” - Jaipur Roundtable

“To print is to be divine.” - Ludhiana Roundtable