“Tough situations call for tough people to make brave decisions so that the customer is not inconvenienced. We are not used to hiding behind excuses and when our customers needed the right quality products delivered quickly, we needed the WB@2500,” said Devendra Pathak.

Founded by Pathak and his brother Manoj, the 23-year-old company is an integrated print house with a focus on book printing. They cater to large private publishers as well as government textbook corporations and mostly just-in-time printing.

Speaking further about the investment and the timing of it (semi-lockdown situation in the region), Manoj said, “When one of our customers wanted about 15 lakh saddle-stitched books delivered at different locations in India, with a near-impossible time schedule, we gladly accepted the challenge.”

The WB@2500 with the maximum speed of 2,500 books per hour has several features including separate side glueing, adjustable ornamental creasing, inline cover feeding, cam-based nipping station and delivery among others.

According to Impel, the new WB@2500 was dispatched from Bengaluru, delivered, installed, commissioned and training imparted to the operators – all under 10 days.

“This is a new record for us, and maybe the new normal in the coming days”, said Anilkumar Nair, director sales of Impel-Welbound.

“We are seeing the demand come back for machines, since May 2020 and we have already shipped six machines to the northern region. Insourcing and quality enhancement are the key reasons for the demand,” he added.

“The technical know-how shared by the sales and installation team has enhanced our knowledge of book binding techniques. They have helped us to achieve the highest quality of perfect bound books. Many of their suggestions have helped us to rectify the errors in our existing process. Most importantly, with this addition, all books produced are of the highest quality, which is giving our clients complete satisfaction and this is a matter of pride for us,” said Pathak.