In recent weeks, the Competition Commission of India (CCI) has begun reviewing hundreds of thousands of emails as it investigates the fees companies charged for airport services, according to government documents and three sources.

The inquiry began in October 2022 after the Federation of Indian Publishers complained that DHL, FedEx, UPS and Dubai’s Aramex, along with some domestic firms, were deciding charges together and controlling customer discounts.

The publisher said company executives exchanged commercially sensitive information regarding volumes, charges and discounts on courier and storage services offered at airports, before deciding on rates, the documents stated.

They “appear to be sharing commercially sensitive information amongst themselves ... for taking joint or collective decision to arrive at tariffs,” the CCI said in an early assessment that led to the broader inquiry.

(Courtesy: Agencies)