PrintWeek Awards 2024: Trigon Digipack wins Customer Service Company of the Year (Joint Winner)

The company’s commitment to serving clients across India, the Middle East, Europe, and Southeast Asia demonstrates its strong customer service focus.

Recently the company installed the HP Indigo 200K. The investment strategy was to build different business verticals. It showed an understanding of the importance of meeting diverse customer needs.

Trigon shared three case studies, emphasising how the company’s entire ecosystem is contributing to its success. The company crossed a turnover of Rs 100-crore in the last financial year.

In the first case study, the Trigon team presented ideas to enhance the event experience for Pernod Ricard’s  leadership and teams. The custom solution featured a wooden gift box, variable data print, and unique finishes, showcasing attention to detail and commitment to excellence. It included managing white separations, artwork adaptation, and print-ready files. The packaging was crafted using silver PP paper and chrome adhesive for a luxurious feel. The HP Indigo 6800 digital press allowed for precise and vibrant printing with multiple impressions. Trigon’s close collaboration with Pernod Ricard ensured seamless execution, potentially integrating Trigon’s innovations into future projects.

In the second case study, Trigon delivered high-quality pouches with precise design and print, perfectly capturing the essence of Tata’s Soulful Bites brand. Its responsiveness, attention to detail, and commitment to customer satisfaction made a significant impact on Soulful Bites’ success. Trigon provided packaging and printing solutions that met and exceeded the brand’s needs. It successfully handled the production job, demonstrating its versatility and ability to adapt to various project sizes. In its appreciation note, Soulful Bites said, “The pouches are of the highest quality, and its design and print truly reflect the essence of our brand.” It added, “Your contributions have been invaluable and have greatly impacted the success of our company.”

In the third case study, Trigon Digipack shared its transformative partnership with Hindustan Unilever Limited (HUL) for over 17 years, spanning nine countries. Trigon said that its collaboration focuses on introducing new packaging solutions, elevating design to meet HUL’s standards, and bringing ideas to life. HUL acknowledged Trigon’s contribution to the success of its packaging. “We appreciate the Trigon team for the super good work done on the digital labels and got the job done in too short a time of less than 30 minutes.” One more feather in Trigon’s cap. This is a fifth consecutive appreciation from HUL.

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